Training Modules


The Team Building Workshop
This workshop will facilitate your staff through a comprehensive training, focusing on building cohesive productive teams.  The participants will work through exercises that uncover less productive areas, problem solve the best solutions and become skilled in conflict resolution, meeting management, morale boosters, and much more! By the end of this workshop, your team will be on the same page with priorities, planning, and productivity in check!

Stress Awareness
Have you become comfortable with the discomfort stress can cause? Are you consistently exhausted…..the type that no amount of sleep will fix? In this workshop, you will learn your greatest source of stress including; Psychological, physiological, and situational stress.  We will formulate specific counter attack strategies that work for you and your personality.  Learn to channel energy to more productive outcomes and enhance the quality of your life.  This popular workshop is fun, highly informative and crucial in high performance
environments.

Reaching for “Stellar” Customer Service
Turn your organization into a “Premiere organization! The quality of your work is in direct proportion to the quality of customer service given by all employees on a consistent basis.  Learn methods to build customer service into the day-to-day operations.  Learn to identify customer’s needs, view yourself and your organization as your customers’ view you; learn strategies to deal with complaints to maximize customer satisfication.  

Train the Trainer
Regardless of the topic your are training-safety, technical, professional development, management, productivity…there are proven skills to make any training interactive, interesting, inspiring, and long lasting.  You will learn specific methods to bring out the most difficult trainee participants, as well as create a fun learning environment for those “hard to reach” individuals.  From manufacturing, retail, to service businesses, this workshop has been successful in helping all levels of an organization train more effectively-and hit the target for training results!


Effective Managing for the Technical Person
Oftentimes managers are hired because of their “Technical Expertise” but may have difficulty in the facilitation of staff development.  This workshop will provide options for the manager to implement best practices and have the ability to influence, motivate, and persuade, which is what it takes to cultivate a climate of performance and results.  The participants will learn to combine successful interpersonal skills with highly technical information, creating an effective management style.  

Powerful Presentation Skills
Do you wish you had the talent to motivate, persuade, and hold the attention of any group? People are not born with a silver tongue-presentation skills are learned, practiced, and developed.  A skill that great leaders MUST HAVE are “platform skills.”  Learn to make powerful presentations, stand up with confidence in front of any size group, and make a connection with your audience!  Throughout your life, you will be confronted with the need to d public speaking-whether it is teaching Sunday school, getting up and saying a few words at a family reunion, a wedding, facilitate a meeting-and you will always wish you could “do better” or  “feel more comfortable”….take this class and learn to enjoy your role of speaking in front of a group!

Diversity in the Workplace
How many times have we heard this phrase…? Diversity is everywhere, or is it? With the marketplace changing culturally everyday, what can we do to ensure a healthy diverse work environment? This course takes a deeper look at diversity in the workplace…what makes it work, what obstacles we run into, and how we can overcome and become more effective as an organization.  


Sexual Harassment-Education and Prevention
This course specifically identifies all forms of harassment in the workplace.  We take real examples of past cases brought before the courts involving some of the largest and smallest organizations in the US.   We will take a close look at common practices at your organization, identifying any trouble spots and formulate a game plan to implement best practices.